Due to the nature of our offerings, all sales are final unless otherwise stated in writing.
Digital Products & Online Courses
All digital products, downloadable materials, and online courses are non-refundable once access has been granted. This includes, but is not limited to, PDFs, recordings, class portals, and virtual educational content.
Classes, Workshops & Events
Registration fees for classes, workshops, and events are non-refundable. If you are unable to attend, your registration may be transferred to another person with prior written notice, or—at our discretion—applied as a credit toward a future offering.
Herbal Consultations & Services
Appointments for consultations and services must be canceled at least 48 hours in advance to be eligible for rescheduling. Cancellations made with less than 48 hours’ notice, or missed appointments, are not eligible for refunds or rescheduling.
Physical Products
Due to safety and quality standards, herbal products cannot be returned or refunded once purchased. If your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we will work with you to resolve the issue.
Exceptional Circumstances
We understand that unexpected situations arise. Requests for exceptions may be considered on a case-by-case basis at our sole discretion, but approval is not guaranteed.
Contact
If you have questions about this policy or believe there has been an error with your order, please contact us at widowshop@outlook.com.
